Help centre
How can we help?
Step-by-step guides for everything in AutoDM, from connecting your first account to reading your analytics.
Getting started
Create your workspace and connect Instagram, Facebook and WhatsApp.
The AI assistant
Business info, ready-made setups, learning from your website and teaching the AI.
Automations and flows
Keyword replies, comment-to-DM, flows and Build with AI.
Inbox, orders and payments
Replying, translation, the orders board and payment links.
Analytics
Findings, “Take me there”, revenue per post and QR codes.
Account, team and billing
Team members, plans, AI credits, billing and deleting data.
Still stuck?
Write to us at [support email] with a screenshot and the name of your business. You can also check whether AutoDM is working right now on the status page.
Comments and moderation
Moderation rules, cleaning old posts and comments on ads.